Scotland Excel

Scotland Excel

Contract Register - Community Meals

Contract Number: 0115
Contract Category: Social Care
Contract Team: Social Care
Procurement Lead: Rebecca Green
Contract Type: Framework Agreement
Start Date: 01 Sep 2015
End Date: 31 Aug 2018
Extension Period Option: 12 months
Extension Date: 31 Aug 2019
Estimated Value (excl VAT): £14,000,000
Date of Award: 27 Jul 2016


Framework has been extended until 31 August 2019.


The collaborative framework for community meals is for the supply of nutritionally balanced, affordable meals for the provision of community meals direct to service users at home or to other council nominated premises.

The framework was developed in collaboration with key stakeholders for use by local authorities.

The framework aims to provide service users with a wide choice of quality, well balanced meals and recognises that access to affordable nutritious meals is key to the health and well being of services users. The contract will help local authorities deliver a cost effective, valued service which assists with the national policy aim of enabling older people to remain independent for longer in their own homes.

A strong emphasis has been placed on the quality of the meals and the importance of the service delivery. The weightings awarded to each delivery option reflect the increasing criticality of the service element based on the level of contact drivers have with service users.

Main Users:

Social work, and occupational therapy department’s are the main users who will refer people to the community meals service.

Lot Structure:

Lot 1 – Bulk Delivery to a Central Distribution Point

Lot 2 – Frozen Delivery Service to Customers at Home / Council Nominated Premises

Lot 3 – Daily Delivery of Hot Meals to Customers at Home / Council Nominated Premises


The benefit of this contract is that it will help local authorities to deliver a cost effective and valued service. Principally it assists with the national policy aim of enabling older people to remain independent for longer in their own homes whilst providing people with a well balanced healthy nutritious meal.

Dedicated account managers provide a first point of contact for local authority operational staff and will work with local authorities to develop and improve the service throughout the life of the framework.

Sustainable procurement principles were embedded within the tender to ensure that providers consider ways to minimise wasted journeys, reduce packaging, full food traceability. The providers have demonstrated a commitment to sustainable sourcing through their supply chain, and all meals comply with the requirements of the National Association of Care Catering. Product testing sessions were held with service users, carers, home care managers, representatives of community groups and councillors to assess the quality of products and packaging.

All delivery drivers are subject to Enhanced Disclosure Scotland (PVG) checks, and upon delivering meals will undertake a welfare check to make sure that the person is sufficiently coping. Should they feel there is cause for concern, they will alert appropriate departments.

A range of added value services include grocery shopping service, medication prompts, higher energy density range (for people that need higher energy/calories but are only able to manage to eat small portions). Plus an online system to help plan menus and cater for special diets.

A range of community benefits such as work experience and placements for college students and a commitment to the use of local suppliers and fair trade products.

All prices are fixed for 12 month periods.


Contact Information:

Framework Owner: Craig Richardson
Telephone: 0141 618 4098

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