To be the shared service partner of choice for the Local Government sector.
To deliver effective and customer-orientated shared services which support collaborative, innovative and sustainable public services, add measurable value for our customers, and bring tangible benefits for local communities and service users.
The following principles, which were developed by staff from across the organisation, guide our approach to our work.
We establish goals and objectives to achieve excellence and demonstrate leadership in everything we do.
We listen with an open mind and respond honestly and constructively.
We achieve the best possible outcomes through our determination, resilience and innovation.
We are transparent and fair in all our actions securing trust and building confidence.