Scotland Excel


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Case Study: Tunstall shows its community spirit

Our framework supports the Community Telecare Fund to deliver community projects across the country.

Tunstall shows its community spirit

Scotland Excel frameworks support suppliers to do more for communities across the country through social, economic and environmental benefits embedded in the tender process.

Tunstall Healthcare Group, one of the suppliers on the Telecare and Telehealth Technologies framework, are a leading provider of technology-enabled care. As part of their tender submission, they committed to the creation of the Community Telecare Fund that would help communities in Scotland. The fund is now available to councils on a quarterly basis and is designed to provide funding support to community projects that benefit local residents.

The first round of funding benefited three councils – South Ayrshire, Glasgow and Shetland Islands. South Ayrshire Health and Social Care partnership used the money to create an enclosed garden for patients staying on the rehabilitation ward to offer them a safe and tranquil place to aid their recovery.

Glasgow City Council has invested the money in its community hub which is available to residents and people living in the local community. The hub offers drop-in services for residents and access to technology-enabled care services (TECS). The funding enabled them to fully equip one flat to showcase the functionality of telehealth and telecare in a real-life setting.

Shetland Island Council used the funding to hold an appreciation day for their community of responders. These volunteers offer assistance to older and vulnerable people using the council’s community alarm system. The dedicated day recognised their commitment to the service and local community.

Nicola Burleigh, Procurement Coordinator, said: “We worked with councils to develop a framework that met their needs and delivered savings through collaboration. The framework also provides suppliers with the opportunity to demonstrate their commitment to a wide range of social, economic and environmental benefits.

The Tunstall fund is a great example of how suppliers can go the extra mile to make a real difference in local communities.”

Sandra Allan, Account Manager for Tunstall Healthcare said: “The community fund enables customers and end users to share experiences through relevant, innovative projects or events that benefit local communities. We are proud to be supporting local councils through the Scotland Excel framework with the aim of increasing the awareness of technology-enabled care.”

The Telehealth and Telecare framework began on 1 January 2015. It supports people with a wide range of needs, enabling them to continue to live independently or with the support of carers in their own home. Telecare and telehealth technologies also assist carers and families by offering them additional support and reassurance.